Returns & Refunds Policy – Grip Spray Max

A legal disclaimer

We want you to be fully satisfied with your purchase from Grip Spray Max. If you change your mind or experience an issue with your order, we’re here to help.

🔁 Returns

We accept returns on unopened and unused products within 14 days of the delivery date.

To be eligible:

The product must be in its original packaging, unused and undamaged
You must provide proof of purchase (order confirmation or receipt)

To request a return, please email us at:
📧 info@gripspraymax.com

Once your return is approved, we’ll provide instructions on how to return your item. You are responsible for return postage costs unless the item is faulty or incorrect.

💸 Refunds

Once we receive and inspect your returned item, we’ll notify you of the outcome:

Approved refunds will be processed to your original payment method within 5–7 working days
Shipping fees are non-refundable unless the return is due to a fault or error on our part

🚫 Non-returnable items

We cannot accept returns on:

Opened or used Grip Spray Max bottles
Items returned after 14 days
Discounted or clearance items (unless faulty)

⚠️ Damaged or Faulty Items

If your item arrives damaged or defective:

Take clear photos of the issue
Email us at info@gripspraymax.com within 48 hours of delivery
We’ll arrange a replacement or refund at no extra cost to you

ℹ️ Need Help?

If you're unsure about your eligibility for a return or have questions about the process, reach out to our customer care team:
📧 info@gripspraymax.com